Privacy Policy

At Cicieva, we understand that you place your trust in us. That's why we consider it our responsibility to protect your privacy. This policy explains what data we collect when you use our website, why we collect it, and how it helps improve your experience.

This privacy policy applies to all services provided by Cicieva. By using this website, you agree to this privacy policy. Cicieva respects the privacy of all users and ensures that your personal information is treated confidentially.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, phone number, and email address.

When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser, device type, and operating system.

Email Marketing: With your permission, we may send you emails about our store, new products, and other updates. You can unsubscribe at any time.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your payment, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand how your personal information will be handled.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

SECTION 5 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 6 – COOKIES

We use cookies to better understand our customers and improve our services. Cookies are small text files placed on your device that help analyze how users interact with the site.

We use cookies for the following purposes:

  • Monitor site usage and generate reports on website activity

  • Store information about your session (referrer, landing page, etc.)

  • Record the number of visits to our store

  • Store information about the contents of your shopping cart

  • Provide services related to website and internet usage

Most browsers are set to accept cookies by default. You can change your browser settings to refuse all cookies or notify you when a cookie is sent. However, some site features may not work correctly if cookies are disabled.

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – SMS COMMUNICATIONS (if applicable)

We use cookies and similar technologies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS (if you have opted in to receive such communications).

We do not share text messaging originator opt-in data or consent with any third parties.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

SECTION 10 – MANAGING YOUR DATA

We offer all visitors the ability to view, modify, or delete their personal information.

Modify/Unsubscribe from Newsletter: Every email includes the option to update your information or unsubscribe.

Modify/Unsubscribe from Communications: If you'd like to update your information or remove yourself from our records, contact us at support@cicieva.com.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, please contact us:

Email: support@cicieva.com